I love the high ceilings in the room and that when you step outside of your room it is reminiscent of the Galleria in Milan, with so many shops on the first few floors. However, in the middle of the morning because I was close to the elevators, this unnerving chiming sound began that robbed me of sleep. If my room had been differently located, this would have been a 4-5 star experience. Bathrooms spacious and rooms lovely!